Winter Wonderland on Capital, November 2024 – Specific Rules
1. The Winter Wonderland promotion (‘Promotion’) is organised by Global (as defined in the General Terms and Conditions). The Promotion will run from 25th October 2024 to 5th December 2024 on Capital network and regional stations. Global is the Promoter. The ‘Promotion Partner’ mentioned in these Specific Rules is Hyde Park Winter Wonderland and the ‘Prize Provider’ is Hyde Park Winter Wonderland and The London Marriott.
2. IMPORTANT: The Promotion is subject to these Specific Rules and the General Terms and Conditions which are available here (together, the ‘Promotion Terms and Conditions’). Entry into the Promotion constitutes acceptance of these Specific Rules and the General Terms and Conditions.
3. To enter the Promotion, you must go online to the Promotion entry page at https://www.capitalfm.com/digital/win/ register your details and submit an answer to the multiple choice question provided.
4. Online entry will open at 5pm on Friday 25th October 2024 and close at 23:59 on Thursday 5th December 2024. Entries received before or after this time will not be included in the Promotion.
5. Bulk, automated, machine assisted, third party, syndicate or other group entries are prohibited and we will disqualify any entries (and withhold or reclaim any associated prize from you) which, in our reasonable opinion, appear to have used any of these entry methods or, for example (without limitation), entries or votes that have been made from the same IP address, email address, postal address, telephone number, or similar or entries which we, at our sole discretion but acting reasonably, consider to be suspicious or fraudulent.
6. If we know or suspect you are trying to enter or have entered this Promotion by using more than one phone number or if we know or suspect you are using variations of your name, we reserve the right to disqualify any relevant entry(ies) and exclude you from this Promotion and also permanently exclude you from entering any of our Promotions.
7. Within 2 days of the closing time of the Promotion, all eligible entries will be entered into a draw. One correct entry will be selected at random and the winning entrant will be contacted by one of our representatives via telephone on the telephone number on which you entered. If such winner does not respond within 2 days from being contacted, they will forfeit their right to the prize and we shall be entitled to select another winner by another random draw. That subsequent winner must respond to the notification email within 2 days of the date on which they are notified, or they will also forfeit the prize.
8. We and Hyde Park Winter Wonderland may publish and publicise your name, image, your nearest geographical location (for example, your nearest city, town or county) and your entry, and we may refer to your association with the Promotion and/or the prize, in any and all media, worldwide, in perpetuity, for publicity and PR purposes solely in connection with the Promotion; subject always to our Privacy Policy and all applicable laws.
9. In relation to winners, you understand that we and Hyde Park Winter Wonderland may: (i) interview you and your guest(s)/travel companion(s) which we may film, photograph and/or record and; (ii) film, photograph and/or record, you and your guest(s)/travel companion(s) in connection with the Promotion, either by telephone or in person, and we may use such films, recordings and/or photographs for publicity and PR purposes in any and all media, worldwide, as often and for as long as we consider appropriate or desirable, in connection with the Promotion unless you object to your and/or your guest’s information being published or made available. We may also publish your and your guest(s)/travel companion(s) name, image, social media handle and/or profile picture.
Eligibility:
10. The Promotion is only open to residents of the UK aged 18 and over, and who are based in the UK at the time of entry.
11. Entry is restricted to one entry per person; duplicate entries will be excluded from the Promotion.
12. Only one name and telephone number may be used by you in relation to this Promotion. The use of multiple names, telephone numbers and/or devices is a breach of our Promotion Terms and Conditions and we reserve the right to disqualify your entry(ies) and you will forfeit your prize should we know or have reason to believe that you attempted to use or did use more than one name, phone number and/or device to enter this Promotion. It is also prohibited for anyone else to enter the Promotion using the same phone number including household members or friends.
13. Before transferring any winnings to you we reserve the right to request Photo ID (such as your passport or driving licence) and confirmation that the telephone number you entered on belongs to you and proof of your home address (such as a phone bill with your name, address and telephone number on). You agree and understand that should you win a cash prize you may be required to provide these to verify your eligibility. If you fail to provide the requested information and we are unable to verify your eligibility, we reserve the right to withhold any prize from you.
Prize:
14. One winning entrant will receive an experience for 4 at Hyde Park Winter Wonderland 2024 with accommodation in a London hotel.
15. Specific prize details are as follows:
4 x Hyde Park Winter Wonderland entry tickets
4 x Ice Skating tickets
4 x Giant Wheel presented by Disney+ tickets with fast-track access
4 x Magical Ice Kingdom tickets
16 x rides tokens (4 x rides tokens per person)
4 x street food vouchers
4 x hot drink vouchers
One night’s bed and breakfast stay at The London Marriott Hotel, Grosvenor Square (One Superior Room with 2 Double beds (max 4 people)
£250 travel
Not included in this prize:
· Any other rides, attractions, food, drink, activities, or games on-site at Hyde Park Winter Wonderland not included in the overall prize package
· Ride tokens do not include fast-track access to any rides
· Accommodation offer does not include any additional extras (i.e., spa, room service, etc.)
· Any other food, beverage, entertainment, travel or other entertainment not listed in package
T&Cs: Entry and attraction tickets are subject to availability. Will work with prize winner to organise preferred date of attendance and can advise on availability if anything sold out.
HPWW T&C’s - https://hydeparkwinterwonderland.com/termsandconditions/
16. We will endeavour to transfer the £250 travel money to your bank account within 28 days but are not responsible for any delays. You must provide all necessary details via the method directed within 14 days after the original request to do so otherwise the prize will be forfeited at our discretion.
17. You understand that should you win a prize package that is made up of various elements you are required to redeem all aspects of the prize in order to keep the prize. For example, if you win tickets to a gig with spending money and hotel accommodation, you will not be able to accept the spending money only. If you are unable to accept the prize awarded in full, we reserve the right to withdraw the entire prize package and select another entrant to play or win as applicable.
18. You must comply with all applicable rules, regulations and guidance relating to Covid-19, both in the UK and your travel destination/venue. We are not responsible for your failure to comply with such rules, regulations and guidance.
19. You acknowledge and agree that, without limitation to the provisions of Clause 12 of the General Terms & Conditions, our ability to fulfil a prize and/or perform any of our obligations under the Promotion Terms and Conditions could be affected by an actual or threatened epidemic, pandemic, disease or quarantine and/or any corresponding governmental action, guidance and/or ruling (including but not limited to any Foreign, Commonwealth & Development Office guidance) (collectively ‘Covid Measures’).
If due to any Covid Measures, we are unable to fulfil a prize or perform any of our other obligations under the Promotion Terms and Conditions, then we shall not be in breach of the Promotion Terms and Conditions. In accordance with Clause 24 below, in these circumstances, we reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion.]
22. Any other costs and expenses which are not specifically included in the prize description are excluded and will be the sole responsibility of the winner. By way of example, without limitation, food and beverage outside of the Hyde Park Winter Wonderland package is not included within the prize.
23. The prize is non-transferable and non-refundable
24. We reserve the right to substitute the prize with another prize of equal or greater value at our absolute discretion. Timed entry and attraction tickets are subject to availability.
25. For all enquiries in connection with the Promotion please contact our customer support team at https://global.com/contact/.
Data Protection:
26. Your personal data that you provide to us will be collected and processed by us, our licensees (including Communicorp UK Limited) and Hyde Park Winter Wonderland as well as the prize providers, and if applicable, our service providers, network operators and suppliers in order to administer and fulfil the Promotion. Your personal data may also be disclosed to the Phone-paid Services Authority, Ofcom and/or the Advertising Standards Authority at their reasonable request for regulatory purposes, for example, in order to prevent, investigate and detect crime, fraud or anti-social behaviour and comply with law enforcement agencies and applicable advertising codes.
27. By entering a Promotion, you acknowledge that any personal data provided by you in connection with the Promotion will be processed as set out above and in accordance with our Privacy Policy which sets out full details of how we process personal data and how you can exercise your rights as a data subject, and our Promotion Partner’s Privacy Policy. Please ensure you have read and understood our Privacy Policy and our Promotion Partner’s Privacy Policy before entering any Promotion. If you are required to submit a guest(s)/travel companion(s) personal data to enter a Promotion, you must ensure that your guest(s)/travel companion(s) have given you consent to provide us and our Promotion Partner with their personal data.
28. You may be asked if you want to opt-in to marketing from us and/or our Promotion Partner when you enter a Promotion. If you choose to opt-in, we and/or our Promotion Partner will use your personal data for marketing purposes (see Global's Privacy Policy and our Promotion Partner’s Privacy Policy for more details). You can withdraw your consent to marketing at any time by unsubscribing.
29. We, our Promotion Partner and the prize providers may transfer and process personal data outside of the EEA and UK for the purposes of administering the Promotion. Where any transfers are made outside of the EEA or UK we and the Promotion Partner will ensure appropriate safeguards to protect your personal data are in place.
30. When you enter a Promotion we will retain your personal data for up to three years for internal purposes and to comply with our regulatory obligations. You may request the erasure of your personal data by emailing privacy@global.com. If your data is erased prior to the conclusion of a Promotion, you will forfeit your right to enter the Promotion and/or claim any prize and we reserve the right to select another entrant to participate in the Promotion or withdraw the prize and select another winner, as applicable.